Let’s create something meaningful together.
Questions, gifting help, or a custom piece in mind? Send us a note and we’ll guide you personally.
Questions & answers
Everything you need before you order
Quick answers on shipping, custom timelines, gifting, and care so you can shop with confidence.
How long does shipping usually take?
Most ready-to-ship pieces leave our studio in 1–3 business days, then typically arrive in 3–7 business days depending on destination.
How much time should I allow for a custom order?
Custom pieces usually take 2–5 weeks based on design complexity and stone sourcing. If you have an event date, share it early and we’ll guide the best timeline.
Do you offer gift-ready packaging?
Yes. Every order is packed in a keepsake jewelry box with a care card. You can also add a short gift note at checkout at no extra cost.
How should I care for handmade silver jewelry?
Store pieces dry, avoid perfumes and lotions directly on metal, and polish gently with a soft cloth after wear to keep shine and reduce tarnish.
How can I ask about a piece I saw or have in mind?
Send a note through our Contact page or visit Custom to share references, sizing, and your ideal timeline.